1) Tap CONNECT TO GOOGLE HOME at the bottom of the screen to open the Google Home App.

2) In the Google Home App, tap Add (+) > Set up device > Works with Google.

3) Search for Weiser.

4) Log in with your Weiser account credentials.

5) Choose the home and location/room where the lock will be added.

6) After you have selected the location of the lock, be sure to make sure it has populated on the main home screen by checking the devices tap. Once it has been populated, your set is completed.

7) Optional - Voice Control Setup: If you would like your Google Home to lock your door through Voice Control, follow the next steps.

8)  Find and select the lock you just added to your Weiser App.

9) Open the lock’s Lock Settings, then tap Google Home.

10) Enable Unlock by Voice and set up a PIN code when prompted. Be sure that you use the same PIN CODE that is in your Google Home App.

11) Now you can setup Automations for your Weiser device. Automation > Create > Add a starter and an Action and Save. 

• Example: Create an Automation to lock your door at a specific time each day. Add a Starter (Specific time), Add Action > Adjust Home Devices > Front Door > Lock

1) Tap CONNECT TO AMAZON ALEXA APP at the bottom of the screen to open the Amazon Alexa App.

2) In the Alexa App, tap Devices > Add Device > Lock, then choose Weiser.

3) Ensure your lock is powered and already set up in the Weiser App.

4) Sign in with your Weiser account.

5) Select the home and location/room for the lock.

6) After you have selected the location of the lock, be sure to make sure it has populated on the main home screen by checking the devices tap. Once it has been populated, your set is completed.

1) Tap CONNECT TO SMARTTHINGS at the bottom of the screen to open the Samsung SmartThings App.

2) In the SmartThings App, add device > Partner devices > Search for Weiser > Select Weiser Brand (under Brands) > Weiser Halo Wi-Fi > select your device.

3) Ensure your lock is powered and already set up in the Weiser App.

4) Sign in with your Weiser account. 

5) Select the home and location/room for the lock.

6) After you have selected the location of the lock, be sure to make sure it has populated on the main home screen by checking the devices tap. Once it has been populated, your set is completed. 

If you're having trouble setting up or using your Weiser Halo Lock with a smart home platform like Google Home, Alexa, or SmartThings, try the following solutions:  

Not Able to Connect to Smart Home (Google Home, Alexa, SmartThings)  

• Check Device Compatibility: Ensure you're not trying to use a Matter-only device, which the Halo Lock may not support.
• Confirm Lock Is Added in the Weiser App: Your Halo Lock must first be fully set up in the Weiser app before linking to any smart home platform.
• Restart Both Apps: Close and reopen the Weiser app and the smart home app you're using (Google Home, Alexa, SmartThings). 
• Reset the Lock: If the lock isn't appearing, try removing it from the Weiser app and re-adding it. 

Account Linking Issues

• Double-Check Login Credentials: Make sure you're using the correct Weiser account when prompted to sign in during the linking process. 
• Reauthorize Connection: Sometimes linking fails silently. Unlink Weiser from the smart home app, then try linking again from scratch. 
• Use Same Wi-Fi Network: Make sure your phone and your lock are on the same Wi-Fi network during the setup process. 

General Tips

• Update All Apps: Ensure Weiser, Google Home, Alexa, and SmartThings apps are up to date. 
• Restart Your Phone: A quick restart can resolve app syncing or permission errors. 
• Contact Weiser Support: If all else fails, Weiser support can provide advanced troubleshooting. 

More information about Matter can be found here:

Matter Troubleshooting | Weiser

If any additional help is needed, please don't hesitate to contact our Support Team BELOW!